List & Associates provides highly effective service related solutions for clients through insightful evaluation, mystery shopping, integrity shopping and service training. Our clients include restaurants, multiple resort & hotel property portfolios and limited service to full service properties. The scope of our services is enhanced by the industry operations and management experience of all members of our team. We combine our experience with a passion for quality service to meet the needs of every client.

One of the most important assets of a hotel or restaurant is the ability to
establish service levels that exceed guest expectations.

Equally important is the ability to
measure those service levels.